A) Ordering: Client submits the acquisition request to RSI

Client Services Representatives (CSR’s) will acquire details of the clients requirements including;

• region (in degree units)
• application
• preferred beam mode (or resolution/incidence angle)
• preferred dates or window of time
• any other pertinent information

B) Checking: RSI checks for conflict with other RADARSAT activities.

• Acquisition Planning (AP) will confirm the availability of resources and will re- check request parameters.
• AP will issue a Technical Proposal
• CSR will provide a Financial Proposal

C) Planning:

RSI: Once the Technical Proposal is signed, AP is able to submit a programming request to Canadian Space Agency (CSA).

• Request parameters and satellite resources are rechecked
• Processing requirements are confirmed

CSA: The CSA finalizes the planning process by planning the request and uploading the commands to the satellite, which leads to the acquisition.

• CSA will check for available resources and potential conflict with other Order Desks.

D) Acquisition: Image is acquired at soonest possible satellite pass

E) Downlink of Data

1. Real Time to a Network Station or
2. On-Board Recorder storage followed by downlink to a Canadian facility

F) Processing: CDPF

• Near Real Time - processed within 2-6 hours of reception at CDPF - includes electronic delivery
• RUSH - processed within 48 hours of reception at CDPF
• REGULAR - processed within 14 days of reception at CDPF

G) Acquisition Sent to Client

• By Courier
• Electronic Delivery
  
  
  
  
  To Contact RSI:
  tel: 1-604-231-5000
  fax:1-604-231-4900
  e-mail: info@rsi.ca
  web: www.rsi.ca